Most frequent questions and answers
You are not required to as you can check out as a guest, but creating an account with Andrea Silky Hair is quick and easy. It will allow you to move through our checkout quicker for your future orders. You can also store multiple shipping addresses, gain access to your order history, and much more.
You can click on the Forgot Password link and enter your username or email address. We will then email it to you right away!
We accept all major credit cards such as Visa, Master Card. All payments are processed securely through PayPal’s encrypted payment page. You can also pay with your PayPal balance and even use their 6 months financing if you qualify through their financing program.
All payments are processed securely through PayPal’s encrypted payment page. Which uses the latest and greatest in security technology! A SSL certificate is used to secure the payment page and API endpoints. These certificates are using the SHA-256 algorithm and VeriSign’s 2048-bit G5 Root Certificate. Which is as rock solid as you can get. 🙂
Shipping in UK is free. Tracking numbers are included with all shipments. For international shipping the cost is £15
You will normally get your package within 5 to 7 business days, after the processing time which is 3 to 5 working days. Unless of course there is some crazy weather issue or other issues that arise with the shipping company , as we cannot prevent those!
Lace closures are thin hair pieces made of lace which are only a few inches long and wide so that they lay flat on your head. Lace closures ensure that all of your hair is being protected while you color and blend the textures of your weave, allowing for endless coloring and hair dyeing without all of the problems and worries of color blending with your own natural hair.